Spin City Responsible Gaming

Spin City wants your gaming experience at his casino to be enjoyable. Building a solid, long-lasting relationship with you is our top goal. It’s up to us to be reasonable, kind, and enjoyable to be around.

The allure of gambling is that it allows you to test your luck. While the majority of casino patrons find no issues with this form of entertainment, a small portion of persons experience self-control issues when they gamble. Thus, please continue reading if you believe that your gambling-related issues are causing you inconvenience.

It is not permitted for anyone under the age of eighteen to register for an account on our website. We do various security checks on a regular basis to make sure this doesn’t happen. Furthermore, the casino maintains the right to ask for further proof of age at any moment.

We acknowledge, however, that minors still have the opportunity to sign up and play at an online casino because of the accessibility and nature of the Internet. Therefore, we fervently urge parents to work together to shield their kids from unrestricted access to gaming websites. In this case, specialized software is helpful. For further details, kindly visit the following websites:

  • CyberPatrol 
  • GamBlock® 
  • Net Nanny

Please contact our support team right away if you become aware of anyone playing in our casino who is under the legal age of 18.

Managing addiction

First of all, do you have an addiction? That’s a challenging question all the time. Take this short, anonymous test if you’re unsure, then see what the results suggest. Please remember that it is very difficult to determine whether or not you have an addiction until you take an honest look at yourself.

You should take the appropriate action to temporarily suspend or exclude your account until you find a solution if you believe you have a gambling problem. You can choose to set limitations on your deposits, losses, wagers, and session lengths if you would prefer to better manage your gaming habits and spending rather than suspending or removing your account.

We provide you the ability to restrict your gameplay in many ways. To protect yourself, you will not be able to remove any limits that have been put on your account or bets until at least twenty-four hours after you make the request to lower the restriction. Immediate effects will result from the increase in limits. To establish the following limitations, navigate to your profile’s “Settings” page.

Deposit Limit

You won’t be able to deposit more money than you’ve specified once you set the deposit limit. The deposit limit can be established for a daily, weekly, or monthly period. The limit takes effect immediately.

  • Limit of loss

You can’t lose more than the amount you set when you establish a loss limit. The loss limit can be established on a daily, weekly, or monthly basis. You won’t be able to play for money during a predetermined amount of time if your limit is reached. The limit takes effect immediately.

  • Limit on sessions

Your gaming session’s time restriction is something you can adjust. As soon as you check in to the website, the timer will begin to count down. You will be notified that the session limit has ended and given the choice to either log out or carry on playing when the timer expires.

  • Betting cap

Put a cap on the total amount of money you can risk for a specific duration of time. You will receive a notification letting you know that your wager limit has been achieved and that you are unable to make any further bets once it is reached. The limit takes effect immediately.

  • Cool-off time

Additionally, you have control over your account’s cool-off time. You won’t be allowed to make deposits to the casino or play for real money during the cool-off time. The configuration takes effect right away. Your account cannot be automatically reactivated when it expires. Please click “Apply” after visiting your profile’s “Settings” page.

Self-exclusion

For your player account, you can choose a self-exclusion duration that lasts anything from 24 hours to two months. In the event that you require an extended duration or even a permanent ban, kindly get in touch with the Customer Care department. The configuration takes effect right away. You won’t be able to access your account during a self-exclusion period. Both of you are unable to modify the self-exclusion time. Prior to establishing the self-exclusion, make sure you request the cashout; otherwise, you won’t be able to request a withdrawal.

We will assist you in utilizing the self-exclusion feature. You acknowledge, however, that in the event that we are unable to identify or ascertain that you are continuing to gamble or attempt to use the Website, we shall have no obligation or liability whatsoever.

How to prevent becoming addicted to gambling

You can play the game anxiety-free if you abide by the guidelines listed below:

  • It’s entertaining to gamble. Never view it as a means of making money; Stay away from attempting to “recover” your losses;
  • Decide how much money you can spend and how long you can spend gambling. Respect these boundaries;
  • Take frequent pauses. Don’t raise the maximum limit after it has been set;
  • Never take out a loan to bet; 
  • Never be afraid to ask for assistance if you think you won’t be able to stop in time;
  • Make an effort to maintain a busy social life, spend more time with your family, and look for new interests.
  • Playing should only begin when you are focused and at ease;
  • If you are impaired by alcohol or any other substance, avoid gambling.
  • Seek assistance if you believe that you are unable to control your gambling.