1. GENERAL

1.1. As may be indicated from time to time, these terms and conditions (referred to as “Terms and Conditions”) govern how you use the games that Spin City offers in addition to other URLs (referred to as “the Websites”). As per the terms and conditions stated above, Faro Entertainment N.V. is referred to as “you” or “the Player,” and the player as “we” or “us.” The relevant mobile or other platforms that you have enabled are also subject to the terms and conditions. “Games” refers to any games that may occasionally be made available on the websites. At our sole discretion, we have the right to add or delete Games from the Websites.

1.2. Entertainment Faro N.V. is a corporation registered in Curaçao with registration number 142227. Kaya Richard J. Beaujon Z/N, Curacao, P.O. Box 6248 is the firm’s registered address. The sublicense that Curaçao eGaming, the owner of Master eGaming License #1668/JAZ given by the Governor General of the Netherlands Antilles (now the nation of Curaçao), granted governs the operations of Faro Entertainment N.V.

1.3. Faro Entertainment N.V. is the owner and operator of the website. Payments are handled by Faro Entertainment Europe Limited (Company Registration Number in Cyprus Business Registry \E 425912, 12 Demostheni Severi Ave., office 601, 6th floor, Nicosia, 1080, Cyprus), acting as an agent for and on behalf of Faro Entertainment N.V. (having its registered office at: Kaya Richard J. Beaujon Z/N, Curacao, P.O. Box 6248). continues to be accountable for the services, complaints, and operations.

1.4. As soon as you check the acceptance box during the registration process, these terms and conditions become enforceable. You acknowledge to us that you have read and agree to these terms and conditions by checking this box. It is your agreement to these Terms and Conditions that you use any of the Websites.

1.5. Before checking the acceptance box, you must carefully read these terms and conditions in their entirety. You must not use or keep using the Websites if you disagree with any of these Terms and Conditions.

1.6. You acknowledge that you have read and understand the terms and conditions stated here, as well as any future modifications that we may make.

1.7. Whenever we make changes to these terms and conditions that could negatively impact you or limit your present rights. You must cease using the Websites if you do not agree to the amended Terms and Conditions.

1.8. For the benefit of informational purposes and player convenience, these Terms & Conditions may be published in multiple languages. The sole version of these Terms and Conditions that serves as the legal foundation for our connection with you is the English version. Should there be any disagreement between the English and non-English versions, the English version will take precedence.

2. YOUR OBLIGATIONS AS A PLAYER

2.1. By this, you affirm and guarantee that:

2.1.1. You meet the legal age requirement of 18 years old or the greater minimum legal age of majority specified by your home jurisdiction, and you are authorized by your local laws to play the games available on the Websites;

2.1.2. You engage in the Games solely for your own non-professional use as a means of leisure and entertainment;

2.1.5. throughout the duration of this agreement, all information and documents you provide to us are true, complete, valid, and accurate, and you agree to tell us right away of any changes to such information or documents;

2.1.6. Any prizes you get from us are subject to applicable taxes, which you are solely responsible for filing and keeping track of;

2.1.7. The funds you transfer into your Member Account are free of any illegality, including not coming from any unlawful sources or activities;

2.1.8. You are aware that there is a chance you could lose money that has been deposited into your Member Account when you play the Games;

2.1.9. You agree not to engage in any fraudulent, collusive, fixing, or other illegal behavior related to your participation in any of the Games or the involvement of third parties in any of the Games, nor will you utilize any hardware devices or software-assisted methods or techniques. In the case that such behavior occurs, we hereby reserve the right to cancel your account and invalidate any wagers;

2.1.10. Only credit cards and other financial instruments that are legitimate and legally yours may be used for deposits and withdrawals of money from your Member Account.

2.1.11. It is your responsibility to independently confirm that the bank with whom you are working accepts Original Credit Transactions for VISA credit cards.

2.1.12. It does not appear that you are now experiencing the symptoms of a gambling addiction or problem due to your obsessive or pathological gambling habit. You acknowledge that excessive gambling carries hazards and that you currently lack the financial means and self-control necessary to engage in responsible, recreational gaming without it becoming a problem or endangering your health.

2.2. Copyright laws safeguard the computer software, computer graphics, websites, and user interface that we make available to you. You may only use the software for personal, recreational purposes that comply with all applicable laws, rules, and regulations as well as our specified terms and conditions.

3. The rules for playing games on the Websites are the same as those for playing games anywhere else. It is expected of the players to be polite to one another and refrain from offensive or unpleasant remarks.

2.4. The Company retains the right to refuse and/or limit bets, as well as to end and/or modify any games or events that are offered on the Website.

2.5. If online gambling is prohibited in the country where you now reside, you are not permitted to finish this transaction using your credit card.

2.6. It is the cardholder’s obligation to be aware of the regulations governing online gambling in their home nation.

2.7. It is forbidden for minors to take part in any of the activities offered on this website.

2.8. You consent to the Playtech provider’s End-User License Agreement by accepting these terms and conditions. The following link will take you to the EULA’s complete content.

2.9. It is advised that the Cardholder save a copy of the terms and conditions of the website, the game rules, and transaction information.

3. ACCESSIBLE MEMBER ACCOUNT

3.1. Creating a member account and registering:

3.1.1. You have to directly register with us and create an account (a “Member Account”) before you may use any of the Websites to place bets.

3.1.2. One Member Account is all that you are permitted to have. Any attempts to register more than one Member Account will result in the blocking or closure of all betting accounts, and any profits or bets from these accounts will be refunded at the casino administration’s discretion.

3.1.3. All required information, which must be accurate and correct, must be entered into your registration form. This includes your identification, address, and contact information, which includes a working email address, your place of residence, phone number, date of birth, and any pertinent payment information. Using a PO Box as your address for residence is not allowed. You are the only one who can make sure the data you submit is accurate, full, and truthful. This notice informs you that we perform verification processes and that, should it be discovered that you have provided incorrect or misleading information and/or documents, your Member Account may be canceled or access denied.

3.1.4. You must contact us right once if you discover that you have more than one registered member account. If you don’t, access to your Member account can be restricted.

3.1.5. You will be required to select a username and password during the registration procedure in order to access the website(s). You alone are in charge of making sure your login information is stored safely. You must keep your login information private. If you disclose your login information to any third party, whether knowingly or unknowingly, actively or passively, we will not be held liable for any abuse or exploitation of your Member Account by those persons. If you lose something because your mobile device was not adequately protected or was stolen, we won’t be held responsible. You consent to promptly informing us of any loss or theft of any hardware—PC, tablet, smartphone, laptop, etc.—that is connected to your Member Account. We will stop allowing you to use your Member Account until further notice after we get this notification.

3.1.6. It is prohibited for you to move, sell, or purchase user accounts. You are also not permitted to receive money into your account from other players or to send money to other players from your account.

3.1.7. At our sole discretion, we reserve the right to reject or terminate a Member Account.

3.1.8. If it appears to us, in our sole discretion, that there was a clear error, mistake, typo, or technical error on the pay-table, odds, or software, we reserve the right to declare a wager worthless, in part or in full.

3.1.9. In the event that we get a chargeback or returns via a deposit mechanism used on your member account, we reserve the right, in our sole discretion, to nullify any winnings, seize any balance in an account, and restrict access of the platforms.

3.1.10. If the player refuses to supply the company with documentation proving his identity after the company requests it, we reserve the right to take back the wins and suspend the player’s account.

3.1.11. For a period of one to three business days, we retain the right to verify users’ payment cards through card authorization in the amount of one EUR (or the equivalent in your local currency). The aforementioned sum will then be returned to the cardholder’s account.

3.2. Money deposited into your Member Account

3.2.1. It’s possible that you are the only one with a personal account on this website. Any additional accounts you may have on this website under your name will be closed right away as they are deemed duplicates. Additionally, the company has the option to cancel all bets made in duplicate accounts. In the unlikely event that the company chooses to keep one account open, any account, at our discretion, may be used; any remaining deposits, if any, will be transferred to this account (subject to reasonable charges); If you have any gains or bonuses on your duplicate account, they will be cancelled and funds will be transferred to your original account. Please get in touch with our customer support if you want to open another account. The prior account will be terminated if a new one is opened. Please get in touch with our customer support if you wish to close your current account. If not, make sure your account information is current.

3.2.2. Depending on the method you choose for processing deposits, we may charge assigned fees. For the most recent fee schedule, please visit our website. We reserve the right to set minimum and maximum deposit amounts as indicated on the Websites.

3.2.3. Any of the methods listed on the relevant Website pages, which may change periodically based on the method you choose, may be used to deposit money into your Member Account. Information about the withdrawal periods for each method of withdrawal is available on the relevant Website pages, subject to change at any time.

3.2.4. When making deposits into your Member Account, we retain the right to utilize extra processes and tools to confirm your identification (for example, please refer to the list of required papers below).

An exhaustive inventory of necessary documents:

– a legitimate ID (passport, driver’s license, or national identity card);

Utility bills are proof of residency documents that include the entire name, address, and date of birth; they are also municipal bills for utilities including gas, electricity, water, and sewerage.

– A front and back snapshot of debit/credit cards;

– Bank Statement: a screenshot of an appropriate page from an online bank;

– E-Wallet: If you make a deposit or withdrawal using an e-wallet like Skrill or Neteller, the operator may ask to see a screenshot of your “profile” that includes your name, User ID, and registered email address. Using this way, the operator might also ask to see a screenshot of a particular transaction.

3.2.5. The funds will be immediately deducted from your account and a credit card will be issued following the transaction.

3.2.6. You acknowledge and agree that neither payment providers, who exclusively handle payments for the goods and services offered on the Website, nor their affiliates or brands have made, nor will make, any warranty or representation regarding the goods and/or services provided by us. They further disclaim all liability for any loss or damage, including consequential or indirect loss or damage, or any other kind of loss or damage, arising out of, or related to, the products and/or services we provide to you, whether in contract, tort (including negligence), for breach of statutory obligation, or otherwise. Our business dealings with these payment processors are limited to the processing of payments.

3.3. Retractions

3.3.1. Any available withdrawal options from “the Website” or your bank account will be used to process the withdrawals. We have the right to conduct these withdrawals at designated fees. For the most recent fee schedule, please visit our website. When feasible, we will refund you back using the same method you used for your initial deposit. Please be aware that only the registered account holder may make withdrawal payments in their name and to that person. We reserve the right to stop withdrawals in order to compel the player to use a specific withdrawal method or to impose a closed loop.

3.3.2. In the event that we inadvertently credit your Member Account with prizes that do not belong to you—whether as a result of a technological malfunction, a human error, or any other reason—the money will be removed out of your Member Account and remain our property. Prior to us realizing the error, if you took money out that wasn’t yours, the amount you unintentionally paid will become your debt to us, with no bearing on any other legal remedies or actions. Should there be an improper crediting, you must email us very once to let us know.